Leading Inbound LLC
Effective Date: Jan 1st, 2026
Privacy Policy
Introduction
This Privacy Policy describes how Leading Inbound LLC ("we", "us", "our") collects, uses, discloses, and protects information collected through our website https://wesolowiczinsurance.com/ (the "Site") and related services, including SMS messaging. By using our Site or services you consent to the practices described in this policy.
Information We Collect
a. Personal Information you provide:
Full name, email address, phone number, postal address.
Appointment and scheduling details.
Payment information when required for transactions (collected by payment processors).
SMS consent/opt-in records (exact consent text shown to user, timestamp, phone number, opt-in method, originating IP address, form/page URL).
Any other information you submit through forms, chat, or support requests.
b. Technical & Usage Data automatically collected:
IP address, device type, browser type, operating system.
Pages visited, referral URL, timestamps, and interaction data.
Cookies and similar tracking technologies (see Cookies & Tracking).
c. Third‑party sources:
We may receive information from third‑party service providers (e.g., analytics, advertising partners, identity verification) as needed to provide services. Carriers are not liable for delayed or undelivered messages.
Opt-In Methods (per A2P/CTIA)
Website form: Public contact form at https://wesolowiczinsurance.com/contact-us where users enter phone number and must explicitly check one or more unchecked consent boxes before submission.
Paper forms: None (N/A).
Behind-login opt-ins: None (N/A).
Evidence: live Site links and screenshots of the contact form and this Privacy Policy are maintained for verification. We retain opt-in metadata (exact consent text shown, timestamp, IP, form URL) for audit and compliance purposes.
How We Use Your Data
We use collected information to:
Provide, operate, and improve our services and the Site.
Schedule, confirm, remind, and manage appointments.
Send transactional communications and customer support messages.
Send SMS messages when you have explicitly opted in (see SMS Opt-In Details).
Process payments through third‑party processors.
Detect, prevent, and address technical issues, fraud, or abuse.
Comply with legal obligations.
Send marketing communications only if you have expressly consented (you may opt out at any time).
SMS Opt-In Details
Opt-in method: Collected via explicit, unchecked consent checkboxes on our public web forms and scheduling pages; we store the exact consent text shown, timestamp, IP address, and page URL. If written or paper consent is later used it will be hosted as a public image link for verification.
Message types: Appointment confirmations, scheduling reminders, rescheduling updates, transactional notices, and (if consented) marketing/promotional messages.
Frequency: Varies by appointment activity and service usage; marketing frequency is stated in the marketing consent.
Revocation: To stop receiving SMS messages, text "STOP" to the sending number. We will confirm your unsubscribe via SMS; after confirmation you will not receive further SMS messages until you opt in again.
Help: Text "HELP" for assistance or contact [email protected] or +1 (847) 414-0684.
No sharing of SMS opt-ins: We do NOT sell, rent, or share your phone number or SMS opt‑in status to third parties for their independent marketing purposes. Phone numbers and opt-in records are used only to send messages on behalf of Leading Inbound LLC, to our contracted service providers for message delivery, or as required by law.
Legal compliance: We operate in accordance with TCPA, CTIA guidelines, and other applicable laws. Carriers are not liable for delayed or undelivered messages.
Cookies & Tracking (expanded)
Purpose: We use cookies and similar technologies to enable Site functionality, remember preferences, analyze usage, secure the Site, and deliver marketing where permitted.
Examples of technologies used: Google Analytics (analytics), Google Tag Manager, Google Ads/DoubleClick (advertising/retargeting), Facebook Pixel (advertising), and third‑party chat/CRM integrations.
Control: You can manage cookie preferences via any cookie-control banner on the Site and through your browser settings (instructions linked on the Site). To opt out of Google Analytics tracking, users can install the Google Analytics opt-out browser add-on; to opt out of interest‑based advertising, use industry opt‑out tools such as YourAdChoices or visit network opt‑out pages.
Retention: Analytics cookies typically persist for 30 days to 2 years depending on type; advertising/retargeting cookie lifetimes vary by provider. Specific cookie details and lifetimes are displayed in our cookie banner and internal cookie list linked on the privacy page.
Data Sharing & Disclosure
Service providers: We share personal information with trusted third‑party vendors who perform services on our behalf (e.g., hosting, analytics, payment processors, SMS providers). They are contractually bound to use the data only to perform services for us and not for independent marketing.
Legal & safety: We may disclose information to comply with legal obligations, respond to lawful requests, enforce our terms, or protect rights, property, or safety.
Business transfers: In the event of a merger, sale, or transfer of assets, personal information may be transferred, subject to privacy protections.
No marketing sale of SMS data: We DO NOT sell, rent, or share SMS opt‑in lists or phone numbers to third parties for their independent marketing.
Data Security Practices (expanded)
Measures: We implement administrative, technical, and physical safeguards designed to protect personal information, including TLS encryption in transit, access controls, least‑privilege access, secure backups, vendor security review, and periodic security assessments and penetration testing where applicable.
Retention: We retain SMS opt‑in records and associated metadata (exact consent text, timestamp, IP, form URL) for a minimum of 5 years for compliance/audit purposes, unless a different retention period is required by law. Other personal data retention follows purpose‑based schedules and legal requirements; specifics are available on request.
Incident response: If a data breach is discovered, we will follow applicable legal requirements, investigate, mitigate, and notify affected individuals and regulators as required.
Your Rights & Choices
Access & correction: You may request access to or update inaccurate personal information by contacting us at [email protected].
Deletion: You may request deletion of your personal information, subject to legal or contractual retention requirements.
Unsubscribe / opt-out:For marketing emails: follow the unsubscribe link in the email or contact [email protected].For SMS: text "STOP" to opt out (see SMS Opt-In Details).
Restrict or object: You may request restrictions on processing where applicable.
To exercise rights: Contact us at [email protected] or +1 (847) 414-0684. We may require verification before honoring requests.
Children
We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under the applicable age, contact us and we will take steps to remove the information.
International Transfers
If you are located outside the United States, your information may be transferred to and stored on servers located in the U.S. We take steps to protect data transferred across borders in accordance with applicable law.
Third‑Party Links
Our Site may contain links to third‑party websites. We are not responsible for the privacy practices or content of those sites. Review their privacy policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. The revised policy will show an updated Effective Date. Continued use of the Site after changes constitutes acceptance of the updated policy.
Contact Us
Leading Inbound LLC
Phone: +1 (847) 414-0684
Email: [email protected]
Website: https://wesolowiczinsurance.com/
By using our Site and services you acknowledge that you have read and understand this Privacy Policy.