Leading Inbound LLC
Effective Date: Jan 1st, 2026
Privacy Policy
Introduction
This Privacy Policy describes how Leading Inbound LLC ("we", "us", "our") collects, uses, discloses, and protects information collected through our website https://wesolowiczinsurance.com/ (the "Site") and related services, including SMS messaging. By using our Site or services you consent to the practices described in this policy.
Information We Collect
a. Personal Information you provide:
Full name, email address, phone number, postal address.
Appointment and scheduling details.
Payment information when required for transactions (collected by payment processors).
SMS consent/opt-in records (timestamp, phone number, opt-in method).
Any other information you submit through forms, chat, or support requests. b. Technical & Usage Data automatically collected:
IP address, device type, browser type, operating system.
Pages visited, referral URL, timestamps, and interaction data.
Cookies and similar tracking technologies (see Cookies & Tracking). c. Third-party sources:
We may receive information from third-party service providers (e.g., analytics, advertising partners, identity verification) as needed to provide services.
How We Use Your Data
We use collected information to:
Provide, operate, and improve our services and the Site.
Schedule, confirm, remind, and manage appointments.
Send transactional communications and customer support messages.
Send SMS messages when you have opted in (see SMS Opt-in Details).
Process payments through third-party processors.
Detect, prevent, and address technical issues, fraud, or abuse.
Comply with legal obligations.
Send marketing communications if you consent (you may opt out at any time).
SMS Opt-in Details (CRITICAL)
Opt-in method: SMS opt-in is collected via explicit consent checkboxes on our web forms and scheduling pages and/or by written consent where applicable. We retain records of the opt-in method, date/time, and originating IP address.
Message types: Appointment confirmations, reminders, rescheduling updates, and customer support communications.
Frequency: Varies by appointment activity and service usage.
Revocation: To stop receiving SMS messages, text "STOP" to the sending number. We will confirm your unsubscribe via SMS; after confirmation you will not receive further SMS messages until you opt in again.
Help: Text "HELP" for assistance or contact [email protected] or +1 (847) 414-0684.
No sharing of SMS opt-ins: We do NOT share or sell your SMS opt-in status or phone number to third parties for their marketing purposes. Your phone number and opt-in record are used only to send messages on behalf of Leading Inbound LLC or as required by law.
Legal compliance: We operate in accordance with TCPA, CTIA guidelines, and other applicable laws.
Cookies & Tracking
Purpose: We use cookies and similar technologies to enable Site functionality, remember preferences, analyze usage, and deliver marketing where permitted.
Types: Session cookies, persistent cookies, analytics cookies (e.g., Google Analytics), and advertising/retargeting cookies.
Control: You can manage cookie preferences through your browser settings or via any cookie-control tool presented on the Site. Disabling cookies may limit Site functionality.
Data Sharing & Disclosure
Service providers: We share personal information with trusted third-party vendors who perform services on our behalf (e.g., hosting, analytics, payment processors, SMS providers). They are contractually bound to use the data only to perform services for us.
Legal & safety: We may disclose information to comply with legal obligations, respond to lawful requests, enforce our terms, or protect rights, property, or safety.
Business transfers: In the event of a merger, sale, or transfer of assets, personal information may be transferred, subject to privacy protections.
No marketing sale of SMS data: We DO NOT sell, rent, or share SMS opt-in lists or phone numbers to third parties for their independent marketing.
Data Security Practices
Measures: We implement administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit, access controls, and periodic security assessments.
Retention: We retain personal data only as long as necessary for the purposes described, to comply with legal obligations, or as permitted by law.
Limitations: While we employ reasonable security measures, no system can be 100% secure. If a breach is discovered, we will follow applicable legal requirements, investigate, and notify affected individuals and regulators as required.
Your Rights & Choices
Access & correction: You may request access to or update inaccurate personal information by contacting us at [email protected].
Deletion: You may request deletion of your personal information, subject to legal or contractual retention requirements.
Unsubscribe / opt-out:For marketing emails: follow the unsubscribe link in the email or contact [email protected].For SMS: text "STOP" to opt out (see SMS Opt-in Details).
Restrict or object: You may request restrictions on processing where applicable.
To exercise rights: Contact us at [email protected] or +1 (847) 414-0684. We may require verification before honoring requests.
Children
We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under the applicable age, contact us and we will take steps to remove the information.
International Transfers
If you are located outside the United States, your information may be transferred to and stored on servers located in the U.S. We take steps to protect data transferred across borders in accordance with applicable law.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Review their privacy policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. The revised policy will show an updated Effective Date. Continued use of the Site after changes constitutes acceptance of the updated policy.
Contact Us
Leading Inbound LLC
Phone: +1 (847) 414-0684
Email: [email protected]
Website: https://wesolowiczinsurance.com/
By using our Site and services you acknowledge that you have read and understand this Privacy Policy.